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I'm using it as structure for the business, for bringing in new systems and procedures. It's a good backbone.

I felt it was more of a partnership than an auditor coming in and saying, this is wrong, that's wrong.

It’s not about what we find, it’s about how we deal with what we find. If the system’s broken from an audit finding, it means it’s broken for the business. It means it needs improving.

If you're getting ISO certification to keep your clients happy, you're doing it for the wrong reason.

Your auditors were extremely helpful to show and explain to me best practice and really refine and give me great examples of how it can be done.

If you have a dream set up, you have to make sure you can achieve it.

It was a really good experience. [Southpac] didn't create any unnecessary hurdles.

ISO 27001 is a must-have for us to demonstrate to our customers that we don't just advise; we apply the same standards and have the experience to back it up.

We enjoyed the process, and I would have to recommend it to any business that wants to strengthen themselves in the industry they are in. I think it’s a great benefit for anyone.

It's so important that it is who you are as a business, not just something you do.