Quality Management Systems

ISO 9001 Certification

Successfully enter new markets, land bigger deals, and earn the loyalty of your customers with ISO 9001 Certification.

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Build Client Trust

Why get ISO 9001 Certified?

Achieving ISO 9001 Quality Management System certification inspires confidence from stakeholders and clients in your processes, products and services that they are of the highest quality and are continually refined to meet the demands of your clients.

An effective Quality Management System adds real value to a business in terms of efficiency, competitive advantage and improved business practices. Southpac provides a personalised approach to Quality Management Systems certification services for businesses across Australia and New Zealand to meet the standards you require and create the basis for continual improvement – leading to increased customer satisfaction and, ultimately, to the success of your organisation.

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How we can help

Quality Management System Certification

Whether you're getting certified for the first time, adding another standard to an existing certified system or looking for a new certification partner – we're here to support you and help build trust with your clients.

ISO 9001:2015 Certification

Get Accredited Certification to ISO 9001:2015 Quality Management Systems with Southpac Certifications. Demonstrate your ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, with the aim of enhancing customer satisfaction through the effective application of the system.

Non-Accredited Certification

ISO 10002:2014
Customer satisfactionGuidelines for complaints handling in organisations

ISO 29001:2010
Sector-specific quality management systems – Requirements for product and service supply organisations

Transferring your ISO 9001 certification

Tired of the same old audits from your current provider? We've built our reputation around Certification Differently – taking a fresh approach to management systems certification.

Transferring your ISO 9001 certification is easier than you think. Contact us at any stage in your current audit cycle. 

Benefits of Certification

Better performance, improved operations and safer workplaces

The internal benefits of effective management systems can be transformative for an organisation. Achieving third-party certification provides external stakeholders with the assurance that your organisation meets the requirements to work to the standard, opening up new opportunities including securing government contracts or tendering for major projects.

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Streamline

Maintain management systems that work in the context of your organisation.

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Improve

Achieve better business performance that drives customer satisfaction.

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Communicate

Open stronger pathways with your customers and employees. 

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Access

Expand into new markets and get ahead of your competitors. 

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Increase

Grow your sales and build market share in your chosen industry.

Ready to get started?

Discover Certification Differently with us

We've built our reputation around Certification Differently – taking a fresh approach to management systems certification.

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How it works

With you, every step along the way

We take a fresh approach to certification, becoming a partner in your growth and success. Our focus is on continuous improvement for our clients’ long-term success, rather than an annual tick and flick approach.

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Before

Our coordination team work tirelessly to understand your business and certification needs, from urgent proposals through to accommodating specific requests, and scheduling audits with an understanding approach.

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During

You'll be assigned a Lead Auditor who will be your main point of contact throughout the process, and beyond – supporting you as you move forward to the assessment and certification of your management system.

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After

Throughout the three-year certification cycle, our team will be available to support with any challenges or questions that may arise outside of the annual audit. That’s the added value of Certification Differently. 

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Free ISO 9001 Checklist

Get ready to achieve ISO 9001 certification

This handy guide outlines 16 things you need to have in place to get your Quality Management System ready for ISO 9001 certification.

Trusted by leading companies across Australia, New Zealand and the Asia Pacific

If you're getting ISO certification to keep your clients happy, you're doing it for the wrong reason.
If you're getting ISO certification to keep your clients happy, you're doing it for the wrong reason.

Nick King

General Manager

Your auditors were extremely helpful to show and explain to me best practice and really refine and give me great examples of how it can be done.
Your auditors were extremely helpful to show and explain to me best practice and really refine and give me great examples of how it can be done.

Kaitlyn Moore

Creative Director, Iconic Columns and Structures

If you have a dream set up, you have to make sure you can achieve it.
If you have a dream set up, you have to make sure you can achieve it.

Blesson Chacko

General Manager, GNB Energy

ISO 27001 is a must-have for us to demonstrate to our customers that we don't just advise; we apply the same standards and have the experience to back it up.
ISO 27001 is a must-have for us to demonstrate to our customers that we don't just advise; we apply the same standards and have the experience to back it up.

Bruno Lima

Lead System Engineer – Empire Technologies

I'm using it as structure for the business, for bringing in new systems and procedures. It's a good backbone.
I'm using it as structure for the business, for bringing in new systems and procedures. It's a good backbone.

Mitch Ham

Owner, MJH Plumbing & Trades

It’s not about what we find, it’s about how we deal with what we find. If the system’s broken from an audit finding, it means it’s broken for the business. It means it needs improving.
It’s not about what we find, it’s about how we deal with what we find. If the system’s broken from an audit finding, it means it’s broken for the business. It means it needs improving.

Krystal Fish

HSEQ Officer, NT Link

It's so important that it is who you are as a business, not just something you do.
It's so important that it is who you are as a business, not just something you do.

Lorinda Stiles

Master Blasters

It was a really good experience. [Southpac] didn't create any unnecessary hurdles.
It was a really good experience. [Southpac] didn't create any unnecessary hurdles.

Robert Neagle

Managing Director, All Industries Group

I felt it was more of a partnership than an auditor coming in and saying, this is wrong, that's wrong.
I felt it was more of a partnership than an auditor coming in and saying, this is wrong, that's wrong.

James Harriman

Managing Director, Logical Line Marking

We enjoyed the process, and I would have to recommend it to any business that wants to strengthen themselves in the industry they are in. I think it’s a great benefit for anyone.
We enjoyed the process, and I would have to recommend it to any business that wants to strengthen themselves in the industry they are in. I think it’s a great benefit for anyone.

Mick Crighton

Director, Geological Solutions

Related Resources

Learn more about ISO 9001 Certification

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Get a quote for Quality Management Systems certification

ISO 9001 Frequently asked questions

What is ISO 9001?

ISO 9001 is an international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements.

Who needs ISO 9001 certification?

ISO 9001 certification is suitable for any organisation, regardless of its size or the sector it operates in, that wishes to improve its operational performance and demonstrate high levels of quality assurance.

What are the benefits of becoming ISO 9001 certified?

Benefits include improved quality and efficiency, higher customer satisfaction levels, enhanced credibility and competitiveness in the market, and potentially lower costs due to reduced waste and improved operational efficiency.

How do I start the process of ISO 9001 certification?

To begin the certification process, your organisation needs to implement a quality management system (QMS) that complies with the requirements of ISO 9001. This involves designing processes and procedures that meet the standard's criteria. Once you have your system implemented, request a quote from our team at Southpac Certifications, and we will prepare a proposal for your certification.

What does the ISO 9001 certification process involve?

Becoming ISO 9001 certified is a two-stage process. Stage 1 includes a documentation review by your auditor, who will determine your readiness to progress to the Stage 2 audit, which is generally carried out onsite at your premises. Once you are certified, your auditor will return for annual surveillance audits in Years 2 and 3, before a re-certification audit the following year to restart the certification cycle.

How long does ISO 9001 certification take?

If your Quality Management System is implemented and ready for audit, certification can generally take 1 – 2 months, depending on how prepared you are for the Stage 2 certification audit, and your auditor's availability.

There is typically anything from a 2 – 6 week gap in between your Stage 1 review and Stage 2 certification audit.  You can discuss your options and timeline with our team.

What is required to maintain ISO 9001 certification?
Maintaining certification requires ongoing compliance with the standard, including regular internal audits, annual surveillance audits and a re-certification audit every three years.